'iDwell' by Maria Roen: Innovation in SaaS CRM Software

iDwell

SaaS CRM Software for iDWELL

Property management is a complex and stressful. Managers work with a large amount of information, documents and contractors. iDwell is CRM software specially designed for property management. It automates routine processes and makes your work easier and features include maintenance ticketing, full email and communication integration, automated workflow, and separate landlord and tenant facing apps.

Maria Roen 2023 Professional Bronze Press Kit № 149737

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iDWELL by Maria Roen

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SaaS CRM Software by Maria Roen

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Maria Roen iDWELL

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Maria Roen SaaS CRM Software

Download 1800 Pixels JPEG Image.

This 1800-pixel image adapts to your print needs: sharp and detailed at 6 inches with 300 DPI, it transitions smoothly to 12 inches at 150 DPI, preserving visual quality. Press pass? Download high-res, watermark-free images. Or, get immediate access to low-res images without accreditation. Image attributions can be found in the Image Credits Section.

iDwell SaaS CRM Software Press Releases

Press resources for iDwell are offered in several languages: English.

iDwell SaaS CRM Software Media Articles

Utilize our prepared articles to feature iDwell, available in the languages: Spanish, Portuguese, Dutch, Korean, Indonesian, English, Arabic (Standard), Japanese, Russian, Chinese (Mandarin), Turkish, German, Hindi, French and Italian.

Unique Properties

Property management is a complex and stressful. Managers work with a large amount of information, documents and contractors. iDWELL is CRM software specially designed for property management. It automates routine processes and makes your work easier and features include maintenance ticketing, full email and communication integration, automated workflow, and separate landlord and tenant facing apps.

Production Technology

For redesign we used Sketch, Figma, Adobe XD, After Effect, and Miro. In addition, we used many research tools as user journey maps and user stories to design the experience.

Design Challenge

The purpose of iDWELL is to provide all the necessary functions and features for real estate management. It was challenging to place all the functions of the platform, big data and analytics on one page, not overloading layout and creating an intuitive interaction for our users. We had to spend an extensive amount of time simplifying the complicated information and creating the perfect user journey.

Project Duration

Austria

Operation Flow

On the home page, users can view a customizable dashboard with analytics, open tasks and requests, unread letters, and a news feed. To work with a large amount of data, the user can operate a flexible filter system. With the iDWELL app, tenants and owners have access to important documents such as tenancy agreements, EPCs or GSCs. Customer evaluations give you valuable feedback to help you optimise your service. All communication channels such as emails, the app, the Digital Newsboard, and your ERP system are bundled in the one platform. Using smart technology, the workflow bot provides intelligent answers to your customers’ queries and initiates further communication with the contractors you trust. Enquiries from owners and tenants can be processed automatically through the mobile CRM software, making folders a thing of the past. iDWELL has already been integrated with accounting systems such as IGEL and Real Data. That way, data about customers and properties as well as documents and tickets can be transmitted hassle-free.

Research

During the initial stage, we analyzed the current design and interviewed users. We found a lot of pain points that managers were experiencing, also we analyzed the market and competitors. Based on the collected information and feedback, we became aware of the scope of the problems and began to create and test hypotheses. In the process, we did a lot of A/B testing before finalizing the redesign.

Inspiration

The valuation of the global real estate market is about $300 trillion, making it one of the largest in the world. Despite its great potential, this industry is still conservative and inert. Property management is the daily oversight of residential, commercial, or industrial real estate by a third-party contractor. Generally, property managers take responsibility for day-to-day repairs and ongoing maintenance and upkeep of properties.

Image Credits

Maria Roen

Project Overview

iDwell SaaS CRM Software has been a Bronze winner in the Interface, Interaction and User Experience Design award category in the year 2022 organized by the prestigious A' Design Award & Competition. The Bronze A' Design Award is given to outstanding designs that showcase a high degree of creativity and practicality. It recognizes the dedication and skill of designers who produce work that stands out for its thoughtful development and innovative use of materials and technology. These designs are acknowledged for their professional execution and potential to influence industry standards positively. Winning this award highlights the designer's ability to blend form and function effectively, offering solutions that enhance people's lives and wellbeing.

Bronze Recognition

Maria Roen was recognized with the coveted Bronze A' Design Award in 2023, a testament to excellence of their work iDwell SaaS CRM Software.

Maria Roen Press Releases

Journalists and media members can enrich their content with our press releases on Maria Roen, available for free use. Journalists, gain instant access to 1 press releases today.

iDwell: Revolutionizing Property Management with SaaS CRM Software

Introducing iDwell, a revolutionary SaaS CRM software designed to streamline property management, automate routine processes, and enhance user experience.

Maria Roen Newsroom

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