Law Enforcement Service  App
Blueline

Law Enforcement Service App for Blueline

Blueline is a public safety platform designed to build trust, transparency, and accessibility between communities and law enforcement. With real time case tracking, anonymous reporting, and multilingual support, it ensures inclusive and barrier free engagement. The platform's mobile first, user-centered design makes public safety more intuitive and accessible, fostering stronger community law enforcement relationships through technology driven solutions.

Chunjia Ouyang and Qihang Zhang 2025 Partnership Silver Press Kit № 168110

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Download Press Kit № 168110 Law Enforcement Service App for Blueline by Chunjia Ouyang and Qihang Zhang to access high-res images, essential texts, translations, and exclusive interviews—all in one.


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Blueline by Chunjia Ouyang and Qihang Zhang
Blueline by Chunjia Ouyang and Qihang Zhang

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This 1800-pixel image adapts to your print needs: sharp and detailed at 6 inches with 300 DPI, it transitions smoothly to 12 inches at 150 DPI, preserving visual quality. With press accreditation, enjoy watermark-free, high-res downloads. Low-res images are available immediately for all. Image attributions can be found in the Image Credits Section.

Law Enforcement Service  App by Chunjia Ouyang and Qihang Zhang
Law Enforcement Service App by Chunjia Ouyang and Qihang Zhang

Download 1800 Pixels JPEG Image.

Utilize this 1800-pixel image at 300 DPI for sharp, detailed prints up to 6 inches. When your narrative requires larger images, deploying it at 150 DPI allows for clear, impactful visuals up to 12 inches. With press accreditation, enjoy watermark-free, high-res downloads. Low-res images are available immediately for all. Acknowledgements for photographs are in the Image Credits Section.

Chunjia Ouyang and Qihang Zhang Blueline
Chunjia Ouyang and Qihang Zhang Blueline

Download 1800 Pixels JPEG Image.

For precise, vibrant prints up to 6 inches, use this 1800-pixel image at 300 DPI. For larger visuals up to 12 inches, 150 DPI ensures the image remains clear and impactful. Press accreditation offers watermark-free high-res downloads. For immediate needs, low-res images are ready now. Please check the Image Credits Section for photo acknowledgements.

Chunjia Ouyang and Qihang Zhang Law Enforcement Service  App
Chunjia Ouyang and Qihang Zhang Law Enforcement Service App

Download 1800 Pixels JPEG Image.

With an 1800-pixel resolution, create stunning prints up to 6 inches at 300 DPI, or expand your storytelling to 12 inches with a clear outcome at 150 DPI. High-res, no watermark images await those with press accreditation. For instant access, download a low-res version. Consult the Image Credits Section for information on photo credits.

Chunjia Ouyang and Qihang Zhang Design Team Photo
Chunjia Ouyang and Qihang Zhang Design Team Photo

Download 1800 Pixels JPEG Image.

Leverage the high resolution of this 1800-pixel image for detailed, vibrant prints. At 300 DPI, it's ideal for up to 6 inches; at 150 DPI, it scales beautifully to 12 inches. Press accreditation offers watermark-free high-res downloads. For immediate needs, low-res images are ready now. For attribution details, see the Image Credits Section.

BluelineBrand Logo
BluelineBrand Logo

Download 1800 Pixels JPEG Image.

Leverage the high resolution of this 1800-pixel image for detailed, vibrant prints. At 300 DPI, it's ideal for up to 6 inches; at 150 DPI, it scales beautifully to 12 inches. High-res images, watermark-free, are yours with press accreditation; or grab a low-res copy now, no wait required. Image attributions can be found in the Image Credits Section.

Design Interviews
Chunjia Ouyang and Qihang Zhang Interview

Media Resource: Tap into our exclusive interview with Chunjia Ouyang and Qihang Zhang, approx. 4057 words, free for article integration. Download your copy now. Access Chunjia Ouyang and Qihang Zhang Interview Now.


Design Newswire
Blueline Law Enforcement Service App Press Releases

Press releases for Blueline are now accessible in these languages: English.


Unique Properties

Blueline is an AI-empowered law enforcement service platform that enhances trust, transparency, and accessibility between communities and law enforcement. It features real-time case tracking, anonymous reporting, multilingual support, and a service rating system for accountability. Designed with a mobile-first, user-centered approach, it removes barriers to engagement and ensures inclusivity. Unlike traditional systems, Blueline empowers individuals by providing clear, intuitive, and accessible public safety solutions.

Tags

Public safety, law enforcement, community engagement, anonymous reporting, case tracking, multilingual support, accessibility, trust, transparency, mobile-first design

Production Technology

Blueline was developed as a law enforcement service app using a mobile-first approach, leveraging React Native for cross-platform accessibility. Its backend infrastructure, powered by Node.js and Firebase, ensures real-time updates and secure data handling through AES-256 encryption. The app features AI-powered voice input using speech recognition and NLP models (e.g., Whisper, GPT), providing seamless multilingual support with AI translation and i18n frameworks. Users can submit reports anonymously with encrypted data, track report statuses in real-time via WebSocket, and access a community safety portal with map integrations, push notifications, and safety resources. Guided by a human-centered design methodology, iterative prototyping and usability testing ensured intuitive navigation and accessibility for diverse users, with robust security measures including TLS/SSL encryption, authentication, and privacy compliance.

Design Challenge

The biggest challenges for Blueline include ensuring data privacy and security through robust encryption and compliance with regulations like GDPR and CCPA, while maintaining reliable anonymous submissions. Implementing accurate AI-powered voice recognition and multilingual NLP models requires managing language variations and noisy environments. Real-time tracking demands a scalable backend infrastructure with WebSocket support. Cross-platform compatibility using React Native may present performance issues on different devices. Additionally, designing an intuitive user experience for diverse users under stressful conditions is crucial. Building trust through transparent privacy policies and ensuring the accuracy of reports within the community safety portal will also be key to Blueline’s success.

Project Duration

The project started in January 2020 and was completed in Mar 2025 after years of conception. It was developed in multiple locations, including San Francisco and New York, through extensive research, design iterations, and usability testing. Blueline is now positioned for future implementation in collaboration with public safety organizations and community stakeholders.

Operation Flow

Blueline enhances community safety with these features: AI-powered voice input for easy reporting, anonymous submissions for user privacy, real-time tracking of report status, multilingual support to accommodate diverse users, a community safety portal with alerts and resources, and an intuitive interface for simple navigation. These tools make public safety more accessible and efficient.

Research

Blueline was developed through human-centered design research to address accessibility, trust, and transparency in law enforcement service. The objective was to identify barriers preventing individuals from engaging with law enforcement and create a solution that fosters safer, more inclusive interactions. The methodology combined qualitative and quantitative research, including user interviews, surveys, and usability testing. Data collection involved structured interviews with community members, law enforcement officers, and public safety advocates, alongside surveys analyzing user experiences with existing reporting systems. Participants included individuals from underserved communities, non-English speakers, and those with prior experiences in public safety interactions. Their insights highlighted key pain points: mistrust in law enforcement, lack of case tracking, and inaccessible reporting channels. Results showed that 83.5% of participants reported greater confidence in using Blueline compared to traditional reporting methods. The platform supports 18 languages, ensuring accessibility for diverse communities. Blueline has also led to a threefold increase in incident reporting, demonstrating its effectiveness in bridging the gap between law enforcement and the public. The impact of this research shaped Blueline’s final design—an intuitive, mobile-first platform that ensures accessibility, anonymity, and real-time engagement. These insights have real-world applications in public safety reform, demonstrating how thoughtful UX/UI design can strengthen trust, improve civic engagement, and create safer communities.

Inspiration

Blueline was inspired by the systemic challenges that prevent individuals, particularly those in underserved communities, from engaging with law enforcement. Research revealed that mistrust, language barriers, and lack of transparency deter reporting and weaken public safety. Motivated by the need for accessibility and accountability, Blueline was designed as a mobile-first platform that empowers individuals with real-time tracking, anonymous reporting, and multilingual support, fostering trust.

Image Credits

Image #1: Designers Chunjia Ouyang, Qihang Zhang, Blueline Main Interface, 2024. Image #2: Designers Chunjia Ouyang, Qihang Zhang, Blueline Case Tracking Feature, 2024. Image #3: Designers Chunjia Ouyang, Qihang Zhang, Blueline Multilingual Support, 2024. Image #4: Designers Chunjia Ouyang, Qihang Zhang, Blueline Community Safety Portal, 2024. Image #5: Designers Chunjia Ouyang, Qihang Zhang, Blueline Service Rating System, 2024. Video Credits: Blueline Team, Blueline: Transforming Public Safety Through Community Connection, 2024.

Project Overview

Blueline Law Enforcement Service App has been a Silver winner in the Mobile Technologies, Applications and Software Design award category in the year 2024 organized by the prestigious A' Design Award & Competition. The Silver A' Design Award celebrates top-tier designs that embody excellence and innovation. This award acknowledges creations that are not only aesthetically pleasing but also highly functional, reflecting the designer's deep understanding and skill. Silver A' Design Award recipients are recognized for their contribution to raising industry standards and advancing the practice of design. Their work often incorporates original innovations and elicits a strong emotional response, making a notable impact on the improvement of everyday life.

Chunjia Ouyang and Qihang Zhang Design Team Photo Award Logo
Silver Recognition

Chunjia Ouyang and Qihang Zhang was recognized with the coveted Silver A' Design Award in 2025, a testament to excellence of their work Blueline Law Enforcement Service App.

DesignPRWire
Chunjia Ouyang and Qihang Zhang Press Releases

Access a rich repository of press releases on Chunjia Ouyang and Qihang Zhang, offered to press and media professionals for unrestricted use in their stories. Instantly access 1 press releases, available exclusively for journalists.


Blueline App Wins Silver A' Design Award for Transforming Law Enforcement Engagement

Chunjia Ouyang and Qihang Zhang's Blueline app, developed between 2020 and 2025 in San Francisco and New York, has been honored with the Silver A' Design Award for its innovative approach to bridging trust and accessibility gaps between communities and law enforcement through real-time tracking, anonymous reporting, and multilingual support.


Chunjia Ouyang and Qihang Zhang Design Team Photo
Chunjia Ouyang and Qihang Zhang Newsroom

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You are currently viewing Media Showcase № 168110. Chunjia Ouyang and Qihang Zhang's newsroom is your gateway to exploring their acclaimed work, complete with all the high-resolution images and interviews you need. Welcome to Press Kit / Media Showcase 168110 on Blueline. Discover additional content in Newsroom 363986.

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