Citifix
Public Services App for Citifix
Citifix tackles urban issues like potholes and broken streetlights using GIS technology for smarter maintenance. Inspired by real-life frustrations, it allows residents to report problems with geotagging and photos, ensuring accurate data. City teams can visualize problem areas, prioritize repairs, and allocate resources efficiently. The simple workflow makes reporting fast and convenient, while officials gain real-time insights to improve response times and infrastructure management.
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Download Press Kit № 164916 Public Services App for Citifix by Peijin Du to access high-res images, essential texts, translations, and exclusive interviews—all in one.
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Citifix by Peijin Du
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Public Services App by Peijin Du
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Peijin Du Citifix
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Peijin Du Public Services App
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CitifixBrand Logo
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Citifix Public Services App Press Releases
Discover our press releases for Citifix available in the following languages: English.
Citifix Public Services App Translations
Bringing Citifix closer to you with translations in multiple languages: Public Services App EN, Openbare Dienste-toepassing AF, Aplikacion për Shërbime Publike SQ, የህዝብ አገልግሎቶች መተግበሪያ AM, تطبيق الخدمات العامة AR, Հանրային ծառայությունների հավելված HY, জনসেৱা এপ্ AS, İctimai Xidmətlər Tətbiqi AZ, Zerbitzu Publikoen Aplikazioa EU, Прыкладанне грамадскіх паслуг BE, জনসেবা অ্যাপ BN, Aplikacija za Javne Usluge BS, Приложение за обществени услуги BG, အများပြည်သူဝန်ဆောင်မှုအက်ပ် MY, Aplicació de Serveis Públics CA, App sa Serbisyong Publiko CEB, Aplikesheni ya Ntchito za Anthu Onse NY, 公共服務應用程式 ZY, 公共服务应用 ZH, App di Servizii Pubblici CO, Aplikacija javnih službi HR, Aplikace pro veřejné služby CS, Offentlig Service-App DA, App voor Openbare Diensten NL, Aplikaĵo por Publikaj Servoj EO, Avalike teenuste rakendus ET, Julkisten palveluiden sovellus FI, Application de Services Publics FR, Aplacaid Sheirbheisean Poblach GD, Aplicación de Servizos Públicos GL, საჯარო მომსახურების აპლიკაცია KA, App für öffentliche Dienstleistungen DE, Εφαρμογή Δημοσίων Υπηρεσιών EL, App Mba'apo Tetãygua GN, જાહેર સેવા એપ્લિકેશન GU, Aplikasyon Sèvis Piblik HT, Manhajar Hidimar Jama'a HA, Polokalamu Lawelawe Lehulehu HAW, אפליקציה לשירותים ציבוריים HE, सार्वजनिक सेवा ऐप HI, App Pab Pej Xeem HMN, Közszolgáltatási Alkalmazás HU, Opinber þjónustuforrit IS, Ngwa Ọrụ Ọha IG, Aplikasi Layanan Publik ID, Aip Seirbhísí Poiblí GA, App per Servizi Pubblici IT, 公共サービスアプリ JA, Aplikasi Layanan Umum JV, ಸಾರ್ವಜನಿಕ ಸೇವೆಗಳ ಅಪ್ಲಿಕೇಶನ್ KN, Қоғамдық қызметтер қолданбасы KK, កម្មវិធីសេវាកម្មសាធារណៈ KM, Porogaramu y'Imirimo Rusange RW, 공공 서비스 앱 KO, ئەپی خزمەتگوزارییە گشتییەکان KU, Коомдук кызматтар тиркемеси KY, ແອັບພລິເຄຊັນບໍລິການສາທາລະນະ LO, Applicatio Servitiorum Publicorum LA, Publisko pakalpojumu lietotne LV, Viešųjų paslaugų programėlė LT, App fir Ëffentlech Servicer LB, Апликација за јавни услуги MK, Aplikasiona ho an'ny Serivisy ho an'ny Vahoaka MG, Aplikasi Perkhidmatan Awam MS, പൊതു സേവന ആപ്പ് ML, App tas-Servizzi Pubbliċi MT, Taupānga Ratonga Tūmatanui MI, सार्वजनिक सेवा अॅप MR, Нийтийн үйлчилгээний апп MN, सार्वजनिक सेवा एप NE, App for offentlige tjenester NO, App for offentlige tjenester NB, Aplicacion de Servicis Publics OC, ସାର୍ବଜନୀନ ସେବା ଆପ୍ OR, د عامه خدماتو اپلیکیشن PS, اپلیکیشن خدمات عمومی FA, Aplikacja Usług Publicznych PL, Aplicativo de Serviços Públicos PT, ਜਨਤਕ ਸੇਵਾਵਾਂ ਐਪ PA, Sapan Yanapay Aplicación QU, Aplicație pentru Servicii Publice RO, Приложение Коммунальных Услуг RU, App mo Auaunaga Faitele SM, सार्वजनिकसेवानुप्रयोगः SA, Aplikacija za javne usluge SR, Application Yemabasa Evanhu SN, عوامي خدمتن جي ايپ SD, මහජන සේවා යෙදුම SI, Aplikácia verejných služieb SK, Aplikacija za javne storitve SL, Barnaamijka Adeegyada Dadweynaha SO, Sesebediswa sa Ditshebeletso tsa Setjhaba ST, App de Servicios Públicos ES, Aplikasi Layanan Publik SU, Programu ya Huduma za Umma SW, App för kommunal service SV, App para sa Pampublikong Serbisyo TL, Барномаи хадамоти оммавӣ TG, பொது சேவைகள் செயலி TA, Җәмәгать хезмәтләре кушымтасы TT, ప్రజా సేవల యాప్ TE, แอปพลิเคชันบริการสาธารณะ TH, མང་ཚོགས་ཞབས་ཞུའི་ཉེར་སྤྱོད་གློག་ཆས། BO, መተግበሪ ህዝባዊ ኣገልግሎታት TI, Kamu Hizmetleri Uygulaması TR, Jemgyýetçilik hyzmatlary programmasy TK, Застосунок Міських Послуг UK, عوامی خدمات کی ایپ UR, ئاممىۋى مۇلازىمەت ئەپى UG, Jamoat Xizmatlari Ilovasi UZ, Ứng dụng Dịch vụ Công cộng VI, Ap Gwasanaethau Cyhoeddus CY, Iepenbiere Tsjinsten App FY, I-App Yeenkonzo Zoluntu XH, אַפּליקאַציע פֿאַר עפנטלעכע סערוויסעס YI, Ẹ̀rọ Àpọ́ Ìṣẹ́ Ìjọba Ìlú YO, Uhlelo Lokusebenza Lwezinsizakalo Zomphakathi ZU.
Citifix Public Services App Media Articles
We provide articles ready for publication on Citifix, offered in several languages: Indonesian, Dutch, Italian, English, Russian, Japanese, Portuguese, Chinese (Mandarin), French, Korean, Arabic (Standard), Hindi, German, Spanish and Turkish.
Unique Properties
CitiFix is an innovative project designed to tackle urban infrastructure issues such as broken streetlights, potholes, and damaged water pipes. It was born from the personal experiences of its creators, who encountered various challenges in their own neighborhoods. This platform allows citizens to quickly report problems using geotagging and photo uploads, ensuring accurate documentation of issues.
Tags
Public Services, Platform, Community, App Design, Smart City
Production Technology
GIS for Spatial Data Management: Visualized on an interactive map, allowing city maintenance teams to track, manage, and analyze infrastructure issues. Augmented Reality (AR): Enhances real-world interactions by overlaying icons on the interactive map. AI-powered Processing: Automatically categorizes and prioritizes reports.
Design Challenge
Testing the AR scanning feature in different environments posed a challenge, as not all phones handled the technology smoothly, especially older models, leading to usability issues that had to be addressed.
Project Duration
The project started in December 2023 in Chicago, IL, and finished in May 2024. It was exhibited at The Blanc Gallery NYC and Penn Museum in 2024.
Operation Flow
Users interact with CitiFix by opening the app and scanning their surroundings using the AR feature, which identifies infrastructure issues like potholes or broken streetlights. They can tap on the detected problem, or manually select it from a list, attach photos, and add details. Once the request is submitted, users can track its progress in real-time, making reporting quick, intuitive, and engaging.
Research
For CitiFix, we used user-centered design, combining surveys, interviews, and usability testing with 25 residents, city officials, and maintenance crews. Tools like Figma, Maze, and Google Forms streamlined feedback collection. Findings showed reporting systems were too complex, leading to underreporting, while maintenance teams lacked clarity and real-time updates. We designed an intuitive interface with real-time tracking to improve efficiency and engagement.
Inspiration
The inspiration for CitiFix came from the small everyday issues people face in cities, such as potholes, broken streetlights, and similar problems, that often go unreported. I wanted to design an easy to use app that empowers residents to quickly report these issues and track their resolution. CitiFix brings city maintenance closer to the community, making urban living safer and more connected for everyone.
Image Credits
Image #1: Product Designer Peijin Du, CitiFix, 2025. Image #2: Product Designer Peijin Du, CitiFix, 2025. Image #3: Product Designer Peijin Du, CitiFix, 2025. Image #4: Product Designer Peijin Du, CitiFix, 2025. Image #5: Product Designer Peijin Du, CitiFix, 2025.
Project Overview
Citifix Public Services App has been a Iron winner in the Software Design award category in the year 2024 organized by the prestigious A' Design Award & Competition. The Iron A' Design Award is awarded to good designs that meet the rigorous professional and industrial standards set by the A' Design Awards. This recognition is reserved for works that demonstrate a solid understanding of design principles and show creativity within their execution. Recipients of the Iron A' Design Award are acknowledged for their practical innovations and contributions to their respective fields, providing solutions that improve quality of life and foster positive change. These designs are a testament to the skill and dedication of their creators, showcasing their ability to address real-world challenges through thoughtful design.
Iron Recognition
Peijin Du was recognized with the coveted Iron A' Design Award in 2025, a testament to excellence of their work Citifix Public Services App.
Peijin Du Press Releases
Our press releases on Peijin Du and their work are made freely available for press members looking to add depth to their content. Journalists can access 1 press releases immediately, ready for your use.
CitiFix App Empowers Residents to Improve Urban Infrastructure with Real-Time Reporting and Tracking
Peijin Du's CitiFix, an award-winning public services app developed in Chicago and launched in 2024, enables city residents to quickly report infrastructure issues like potholes and broken streetlights using geotagged photos and AR technology, streamlining communication with city maintenance teams and fostering safer, more connected urban communities.
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